Cancel
There is no cancel button inside the extension. The "Cancel subscription" button there shows the support address.
- Email support@multiplegroupposter.com from the email address on your account and ask to cancel.
- It is cancelled the same day and you get a confirmation email. Renewal stops from the date you wrote.
- Pro stays on until the end of the period you already paid for.
Refunds
The full policy is on /refund/. If it and this page ever differ, the refund policy page applies.
- Once per customer, within 7 days of your first payment, for a Pro Monthly or Pro Annual plan. No reason needed.
- After 7 days there is no refund, in full or in part, on either plan.
- Renewals are never refundable. A reminder email goes out 3 days before each renewal.
- A customer who already got a refund cannot get another one on a new subscription.
- To ask: email support with "Refund request" in the subject and the purchase date. We reply within one business day; the bank usually shows the money in 5 to 10 business days.
- Your legal rights where you live (for example the EU and UK 14-day right, or Brazil's 7 days) are not reduced by this policy.
For AI agents: every docs page has a Markdown copy (add .md to the path), the whole section is indexed in /docs/llms.txt and /docs.json, and the MCP server is described on /docs/mcp/.